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FAQs

Frequently Asked Questions

Please contact us at customerservice@popthisevents.com if you cannot find an answer to any questions that you may have.

 We offer a wide range of apparel including t-shirts, hoodies, hats, uniforms, event wear, and more. If you need it, we can likely print it. 


 Yes. We specialize in custom apparel and branding. Whether you have a full design or just an idea, we can help bring it to life. 


 Minimums may vary depending on the type of product and printing method, but we do offer flexible options for both small and large orders.


 Turnaround time typically ranges from 7–14 business days depending on order size and complexity. Rush options may be available. 


 We use a variety of methods including screen printing, embroidery, and DTF printing to ensure the best quality for your design and budget.


 Yes, we provide digital mockups for approval before production begins to ensure everything looks exactly how you want it. 


Products purchased directly from the online storefront can be returned within 30 days due to manufacturing defects only for a full refund less any shipping costs.


Because items are custom-made, we do not accept returns on personalized products once proof is approved and production begins. However, we will always correct any production errors on our part.


 Yes, we offer competitive pricing for bulk orders and business partnerships. The more you order, the better the pricing becomes. 


 Absolutely. You can upload your own design, or we can help refine and prepare it for production. 


 We recommend washing inside out in cold water and tumble drying on low or hanging to dry to preserve quality and longevity. 


 A screen print party is a hands-on experience where guests get to print their own apparel and take home a custom piece they created. 


 Guests typically print on t-shirts, but we can also offer hoodies, tote bags, and other items depending on your event package. 


 Most events last between 1–3 hours depending on group size and the number of items being printed.


 Absolutely. Our team guides guests through the process, making it fun and easy for all skill levels. 


 We recommend booking at least 2–4 weeks in advance to secure your date and allow time for design preparation. 


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